83.3% would refer friends and family to us

2 stars Customer since 2013

My car went in for a new timing belt and spark plugs and was returned with a vibration when idling and an annoying rumbling engine noise that was not there before I brought the car in. I have taken the car back to the shop to see what was wrong but was offered no solid explanation or solution. It was suggested to me that I bring the car back again if the noise still persists. The noise and vibration still persist. I do not enjoy bring my car back again and again for a seemingly unidentifiable problem that was not there before the initial work was done.

This is the second time I have had a repair done and the second time I have had to return the car to the shop. My first experience was for a front and rear end alignment which they did quiet well but they failed to square the steering wheel so it was straight when the car drives forward so it was back again the shop.

Both of these problems with the car I have experienced right away upon pick up from repair so it leads me to believe that after the work is completed the car is not test driven.

The staff is very accommodating, friendly and courteous and I chose Eagle Automotive because of the rave reviews on Yelp and it's convenient location to my home. Unfortunately I have been disappointed so far.

5 stars Verified customer

You guys are FABO! Thanks for all you do!

5 stars Verified customer

Top notch service!!!

5 stars Customer since 2012

Jake is the man, he took care of my car in a timely manner. I have found a new place to get my car serviced.

4 stars Verified customer

I was recommended here by an agent at the place I go to for tires for an alignment. Jake also gave a free visual inspection and let me know that my front brakes were low. He gave me a couple of price estimates and was able to do the alignment and brakes right then. He made sure I was comfortable in the lobby and gave a great explanation of what had been wrong and what was corrected.

5 stars Verified customer

Jake was upfront about his pricing, schedule and what the could deliver when. The pricing is simple and upfront, which is different from other garages that will quote you one price and then have all these additional charges. What he quoted me is what he charged. He did not hard sell or try to up-sale me on any extra work. I would definitively recommend at Eagle Automotive to anyone needing work and want to feel good about who they are working with.