After 30+ years of automobile ownership and auto care experiences, I am persuaded to declare that there is a real difference in the touch and person efforts of this business. As I've observed the ebb and flow traffic of the customers to this establishment - their departure regarding the outcome of their experiences seem much similar to my own experiences. They leave happy and satisfied with the maintenance experience. No cost concerns and no conscientious reservations that the problems were not address properly. I love it. There is just no other conclusion to conjure. The Auto Tech experience is unmistakably wonderful, time after time after time.