5015 E. McKellips
Mesa, AZ 85215

Mon - Fri: 7:30AM - 5:30PM

Sat - Sun: By appointment only

99.2% would refer friends and family to us

5 stars Verified customer

Once again AutoVaun came through on a problem with one of our cars. Battery died and Richard had me on my way with a new battery in about ten minutes. Thanks for taking care of our automotive maintenance.

5 stars Verified customer

I am a regular customer with 2 older and high mileage cars. 2003 Honda and 2008 Hyundai. Autovaun has provided excellent service for both for years. Both major and minor. High quality, friendly, honest and responsive. They never up sell. I highly recommend.

AutoVaun, LLC replied:

Always good to see you Tony. I hope you have a great summer. Thank you for the review and we will see you next time.

5 stars Verified customer

Richard kept me informed on the status of my car. They didn't do any work until I was notified

AutoVaun, LLC replied:

Thank you for the review. Richard continues to take care of the front counter for me and he does a great job. Thanks for letting me know.

1 stars Verified customer

Quick honest experience.

AutoVaun, LLC replied:

Thank you for the review Barbara. I tried to call to see if the one star rating was a mistake but got your machine. If the one star was on purpose please call me so i can take care of it. Josh 480-807-6555

5 stars Verified customer

I continue to trust AutoVaun because they've earned the trust. I waited while my Camry was taken care of and watch customer after customer come in to the shop. All positive, all recognized and taken care of. Also sort of noticed that the 'silent generation' favors AutoVaun because of the experience and experiences on both sides of the counter! Good folks...on both sides of the counter! :-)

AutoVaun, LLC replied:

Thank you Dan for the review. We put customer service as the top priority in our shop. I am glad to know that my staff continues to shine. Have a great summer and we will see you next time.

5 stars Verified customer

Everything went exactly as planned.

AutoVaun, LLC replied:

Always good to see you Doug. Have a great summer and we will see you next time.

5 stars Verified customer

I was recommended to AutoVaun from a colleague. After many bad experiences (poor work, rudeness, and false information, even them asking if there was a man they could speak with instead of myself) with past mechanics, I was very skeptical. I came in just minutes before closing, but was received politely and assurance that they'd do all they could to figure out why my check engine light was on. Richard explained the diagnostic cost and their process very clearly. The next day I received an email with the problem and the cost so I would have the information in front of me when they called. They did call and were super helpful as I asked many questions. I ended up not having the car repaired, but I was super impressed and will return here for future repairs.

AutoVaun, LLC replied:

Katie I hope you are enjoying the new car. I always feel bad giving people bad news about their vehicle but it is our job to be honest with our customers. I am glad that you appreciated that. We look forward to seeing you in the future.

5 stars Verified customer

Everything worked out good and I'm satisfied.

AutoVaun, LLC replied:

Good to hear Ron we look forward to seeing you next time.

1 stars Verified customer

installed Airbags on truck, was done ahead of schedule and on cost. Staff was friendly and knowledgable.

AutoVaun, LLC replied:

Sam I am pleased Your service went well. I am confident that the one star was a mistake. I am glad you had a good trip and that the air bags worked out.

1 stars Verified customer

Always friendly and professional. So thankful I have an auto shop I can trust. Have used Autovaun for years and glad they are still there for me to rely on for car care needs.

AutoVaun, LLC replied:

Thank you for the good review. I am guessing you just forgot to click on the stars and that is why we only got one. If this is not the case please give us a call so I can talk with you.

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