I was recommended to AutoVaun from a colleague. After many bad experiences (poor work, rudeness, and false information, even them asking if there was a man they could speak with instead of myself) with past mechanics, I was very skeptical. I came in just minutes before closing, but was received politely and assurance that they'd do all they could to figure out why my check engine light was on. Richard explained the diagnostic cost and their process very clearly. The next day I received an email with the problem and the cost so I would have the information in front of me when they called. They did call and were super helpful as I asked many questions. I ended up not having the car repaired, but I was super impressed and will return here for future repairs.