Reviews

Autoworks Foreign & Domestic Service

5 stars Verified customer

The Tpms light came on my Camry, they were able to take my car in the same morning, fix it and get me back on the road. Practical and caring Covid precautions in place.

Autoworks Foreign & Domestic Service replied:

We are happy to take good care of your Toyota Camry. Be well.

Stephen & Team Autoworks

5 stars Verified customer

Good job done on time. The free loaner car made it hassle free.

Autoworks Foreign & Domestic Service replied:

We are pleased to hear you appreciated the free Loaner car. Thank you for your vehicle service.

Sincerely, Stephen & Team Autoworks

5 stars Verified customer

Excellent service and price. Autoworks was able to fix my tire on short notice.

Autoworks Foreign & Domestic Service replied:

Thank you for your repair business. Stay warm!

Sincerely, Stephen & Team Autoworks

5 stars Verified customer

Service was far beyond my expectation!!!

Autoworks Foreign & Domestic Service replied:

Thanks so much for your continued business.

Team Autoworks

1 stars Verified customer

I’m still appalled at the price charged. It took 2 visits to get the exhaust fluid filled and fix a leak in a tire. Total cost $575. $92.66 to remount the tire even though it was supposed to be fixed the first time. The charge was $30 per gallon for exhaust fluid. Local parts stores charge $16.99. A markup is fine, bit almost 100%. Since you didn’t fix it correctly the first time one would think I’d get a break on labor instead of being gauged. The fact that it took 3 gallons is because it wasn’t done correctly the first time. This maintenance is required once a year. Not every two months.

When I said something she reduced the charges a bit. Well that’s a red flag. You should be able to stand by your fees.

Autoworks Foreign & Domestic Service replied:

Mr. Pike,

All of our Front Counter staff have recovered from COVID and are back at work. As promised we reviewed your expressed concerns about your recent BMW visits and discovered billing errors in your favor. Last week we mailed a refund check to correct the overcharges and sincerely apologize for the miscalculations and annoyance we clearly caused you. Our genuine apologies.

--

Stephen Kosacz

Founder and President

Autoworks, Inc.

45 years of Caring for your Cars and your Community

5 stars Verified customer

Great!

5 stars Verified customer

they changed my snow tires in half the time that I had expected.

Autoworks Foreign & Domestic Service replied:

Greetings and glad we were so speedy for you. Thanks for your long term vehicle service business.

Happy Holidays! Stephen & Team Autoworks

5 stars Verified customer

This was my first time at Autoworks. The two people I encountered were courteous and friendly and the service was competent and reasonable. i will definitely be back and will also recommend Autoworks to others.

Autoworks Foreign & Domestic Service replied:

Thanks so much for giving our vehicle service a try. We look forward to taking good care of your vehicle in the future. Seasons Greetings!

Stephen & Team Autoworks

4 stars Verified customer

People went the extra mile to track down engine light error code.

On the down side, cost for tire changeover was much higher than I was charged in past years at other locations.

Autoworks Foreign & Domestic Service replied:

We are glad we were able to diagnose your engine light problem.

We appreciate your vehicle business.

Stephen & Team Autoworks

5 stars Verified customer

Work planned and done as expected and professionally. I have been taking vehicles to Autoworks since they first opened here in Kittery as Foriegn Aotoworks over 4 decades ago.

Autoworks Foreign & Domestic Service replied:

Many thanks for your continued loyalty. We appreciate your vehicle business.

Best,

Stephen & Team Autoworks


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