Dr. Yee is amazing; however, the staff are rude. I have given top ratings in the past and hoped that by focusing on the great parts of this practice that the other parts would come up too. Now, I feel forced to focus on the areas of opportunity. On my recent visit, the front desk staff was rude to me and mocked me. The person performing the initial testing seemed like she did not know how to work the machine or provide adequate instructions on where my chin and forehead should go. Finally, I was not afforded the privilege of seeing Dr. Yee, and was informed she was busy so I would receive my exam from someone else. This news was provided when the other examiner entered the room, and not when I booked the appointment, nor at the time when I checked in. It felt deceptive. If I return, I will confirm my appointment is with Dr. Yee. And if her staff are disrespectful to me again, I will not return.