Staff is very welcoming and polite. They are very helpful. I would gave them 5 instead 4, but the reason I gave them 4 was because I went for consultation followed by facial. I was recommended to have oxygen facial, the facial was quick (oxygen she keep on me is for very little time) than usual, I think as I ran out of my slot or some other reason might be it was done so quick. The results are not even very well. But I am going to try genesis lasers at this place. I would recommand to try going to this place.