From start to finish, my appointment with Tiffany was exceptional! I was so pleased that parking would be covered at the bank if street spots were unavailable, first worry gone. Then the salon, quiet, open, downtown-industrial chic. And the best of all, Tiffany! I haven't had such a good haircut in a long time. Tiffany is a lovely, delightful young woman who took the time to play with my hair and really LOOK at me before she cut it. She had a suggestion for the most becoming style for me, and while it will take some time to get there, in the meantime I have a great cut. She didn't push me to buy any Aveda products, but I was so pleased with my hair that I did. Yes, I gasped at the price of a haircut - but the results are worth it. I would recommend this salon without hesitation.