First of all, this is Melissa not Jackie. I am not sure whe you keep sending me emails addressed to another person. My last visit mid March, I arrived and I was scolded by whom I assume was the manager, she did not introduce herself to me, because I did not print out my coupon for 15%. I was never told to print it when I made my appt. I was attended by Gina, I showed her a picture of a color I wanted highlights and told her on three occasions I did not want shinny nor brassy. That is exactly what I got. I will never return.
Thank you for taking the time to write us a review and give us feedback; since we are always looking to improve our business. However, we do not have anyone named Gina at our location. If you would like to make sure we have your correct email address or no email address at all, we would be more than happy to make the proper changes in your account. Thank you again for your time and feedback.