I love the prices and the students, when their attention is on their clients. More so than before, tons of the stylists were on their phones or longing in chairs and it just made for a very unprofessional environment. Also, the instructor was not thorough at all. Last time I had the guy with the man bun and he was great, but this time was Mario and while I was confident in the girl cutting my hair, it still would have been nice to have more than 2 words from him.
We strive for a high level of AVEDA customer satisfaction and are disappointed when guests leave unsatisfied. We appreciate your feedback and are sorry you feel you had a negative AVEDA experience. I would like to have a member of upper management to reach out to you. If you would like, please send your contact phone number to carmen.jones@AISouth.com. Thank you.