This was not one of my better experiences. It was obvious that my stylist wasn’t confident about how to apply a simply root touch up. It was like she was softly petting a cat with the brush instead of applying enough pressure for the product to get to the base of my roots and making sure it’s coated really good. She also has no social skills as it was like pulling teeth to even have a conversation. Then at the bowl, she asked if the water temp was good, and I couldn’t even feel it yet because she had the water on the ends of my hair instead of on my scalp area where I’d be able to feel the water temp. Later at home last night, as I was washing my face, I noticed that a lot of product was still on my hair and on my scalp. The base of the back of my neck was all sticky, and I removed a lot of left over sticky product with my washcloth. I remember seeing her rubbing really hard with a towel on the top of my scalp in a few spots after she finished blow drying my hair. I knew then that she hadn’t washed all of the product out and she was trying to remove it with a dry towel. I wish she would’ve used that kind of pressure when she was applying the color with the brush. She did do a good job styling it. But I’m able to still see the gray area, and I’m considering coming back next week to hopefully have the color reapplied by someone with better skills and more confidence in what they are doing. My lighting at home is brighter than at her station, so I hadn’t noticed the gray still showing until when I got home last night after dinner. I’m pretty frustrated about it, just being honest in order to help y’all. I do usually enjoy my experience, but yesterday was such a bummer.