89.4% would refer friends and family to us

4 stars Verified customer

My overall experience I will rate as 4 stars, but the finished product, my hair, receives 5 stars. Since visiting the Institute I have gotten many compliments on not only the cut but the color of my hair. That was the purpose for my visit and I am extremely satisfied with the result.

The downgrade by one star is due to my stylist’s reference to me when communicating to her educator my goals for my hair that day. She referred to me as “they” throughout the explanation not “she”.It is evident that I am a “she” and by neutralizing my gender I felt, in many ways, neutralized as a female. I am proud to be female.

I do not know if this is part of the focus of Aveda Institute, to diminish or erase gender. I would think not as women appear to comprise a broad customer base, but for me as a customer and a female, the reference to me as a “they” was simply inaccurate and inappropriate. Perhaps by applying the wording “this customer” or “the client” instead of “they” would have kept it professional and not made the explanation a social issue statement.

4 stars Verified customer

My overall experience I will rate as 4 stars, but the finished product, my hair, receives 5 stars. Since visiting the Institute I have gotten many compliments on not only the cut but the color of my hair. That was the purpose for my visit and I am extremely satisfied with the result.

The downgrade by one star is due to my stylist’s reference to me when communicating to her educator my goals for my hair that day. She referred to me as “they” throughout the explanation not “she”.It is evident that I am a “she” and by neutralizing my gender I felt, in many ways, neutralized as a female. I am proud to be female.

I do not know if this is part of the focus of Aveda Institute, to diminish or erase gender. I would think not as women appear to comprise a broad customer base, but for me as a customer and a female, the reference to me as a “they” was simply inaccurate and inappropriate. Perhaps by applying the wording “this customer” or “the client” instead of “they” would have kept it professional and not made the explanation a social issue statement.

5 stars Verified customer

Great service. Souel was very thorough in her process of relaxation and completion of service.

5 stars Customer since 2010

Khalsa I was so great. Best facial ever!!!!

5 stars Verified customer

Very friendly & good knowledge of the shampoos.

5 stars Customer since 2022

What a delightful experience! The facility is beautiful. CLEAN! Very professional. The student who cut and colored my hair was amazing and the instructor guiding her was extremely knowledgeable! I’ve been coloring my hair for a good 30 years and honestly Laney Ray (my student stylist) did one of the best hair color jobs I’ve ever had! The cut was exactly what I asked for. Will definitely be back!!!

1 stars Customer since 2022

Excellent service

5 stars Verified customer

Love these students! Had my first facial there in awhile. Very gentle. Cleansed and moisturized my skin. Booked another one for next month.

5 stars Verified customer

Kind welcoming staff and students- clean, smelled great, making appointment over the phone was easy and person who answered was so helpful in deciding what services I needed, and teacher supervisors were present and watching over their students regularly. Great experience, will come back!

5 stars Customer since 2018

customer seevice is incredible and i love their skincare products!

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