91.8% would refer friends and family to us

3 stars Verified customer

I went to Aveda for a cut and color. Everyone was very nice and the sign in process waa easy, only waited maybe 5 minutes before the student came to get me. My student was not very welcoming. We maybe said two words to wach other for the first gour until she warmed up to me. The cut and color took FOUR HOURS! I understand it is not a quick process, but never have I ever been at the salon for four hours. When these students start working at a salon, they wont have four hours to work on one client. I wanted my hair SUPER blonde and she did lighten it, but not as light as I wanted and she cut it way shorter than I asked for, it turned out really cute, just not what I wanted. I would reccomend again, just not for a big change, maybe just a cut.

4 stars Verified customer

A rather chaotic environment, highly uncomfortable shampoo chairs where brows were also done. Service areas clean enough but worn and uninviting.

Fabulous music though! Understanding it's a learning environment you lose some "experience" for the price. And that's a tradeoff I'll take. But please..those miserable shampoo chairs!

Both students providing my services were competent in their skills and asked for help when needed. Instructor friendly & did very well with students

finished my cut well. Both students more focused on technique (most important!) than details of customer experience. More than once I was left with water, wax &/or hair on my face. I was offered apologies but no towel. Overall I received a great cut & pedi.and will be back.

4 stars Verified customer

Did not fully get the color I wanted, as it came out super streaky and random tones in random places, but I will live with it and hope it tones down. I had a very long experience, as I've never spent that long at a hair salon before nor waited around for that long. But, it did the job!

3 stars Customer since 2018

Stylist was friendly and did a good job on my highlights, although it took far longer than I hoped. She seemed a little more awkward with the scissors and it wasn't until the professional stepped in that I felt I got the cut I was looking for. Overall, decent experience but I would suggest her loosening up a little, spending less time on pinning, and going a little faster. I was pleased with my result though!

2 stars Customer since 2004

I had a body polish treatment. There was no foot soak and no aroma therapy at all. It was weird. Not sure if this is how it is done or if it was the student. I would not recommend it. I had to ask her to do my back. It was odd.

1 stars Verified customer

I requested a master student to color my roots. I confirmed with her several times that she was using the previous formula. The color turned out way to light and was nothing like my previous color. The student didn't put any conditioner or products in my hair before trying to dry it. My hair was extremely dry and gummy. The supervisor came over and offered to rewash and dry my hair. My hair looked horrible when I left and I was embarrassed to walk to my car. Students need to learn to listen to their customers and they need to be taught how to blow dry and style hair.

5 stars Customer since 2005

Great job

5 stars Customer since 2015

Raven was wonderful. You can tell she enjoys what she has learned and is ready to face the world!!!

5 stars Verified customer

Cut was awesome and I was done in under an hour which was perfect!

5 stars Verified customer

Great facial, very relaxing.

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