What others had to say

4 stars Customer since 2008

I have had hair services many times at the Aveda Institute in Columbus. It does take time as students are learning. But, that also means you get attention.

I'm surprised with the negative reviews, really. I think they are affordable and usually have an early bird special or coupons sent to you email. You always get a scalp massage and neck massage and are offered a mini facial as the wash your hair. Plan to spend time. It's not Great Clips which is a "get 'em in get 'em out as fast as you can" place. Just bring a picture , be clear in what you want and make sure the instructor knows what you want and is clear to the student. The instruct will correct or finish up the cut professionally towards the end.

From what I understand, they will touch up your make up before you leave. And if students have time, they can experiment and learn by giving a manicure if they have down time,

Just call, ask questions and enjoy the essence of products they use and offer. I'm going today and will)l review after.

I know they moved to bethel Rd. Maybe the experience will be different. I will let y'all know!


5 stars Customer since 2007

Always polite and professional and the students are the best trained hairstylist i have ever seen! All clients are treated so well! I always recommend Aveda to everyone!

1 stars Customer since 2016

I asked for someone experienced with what I wanted but was given someone who had no clue how to do what I asked for . She didn't listen to what the instructor or other students were telling her and she messed up my hair. Then she intentionally toned my hair a different way than the instructor told her to and she turned my hair blue which then meant even more chemicals had to be put in my hair, further damaging it

1 stars Verified customer

My pedicure was awful, I asked her to redo it and she refused. She didn't paint my toes well, it was extremely sloppy. I understand that they are only students but even the manager did not correct her errors when she came to look at the finished product. The woman barely even talked to me the entire appointment, she didn't offer me any of the utensils used to scrub my feet, she just discarded them. She didn't use any kind of cuticle remover nor did she scrub my feet well. I was extremely unsatisfied with my service.

3 stars

Went here for a brow wax, was not satisfied at all. Told them what to fix but would keep missing it. When I got home I realized a whole missed part of stray hairs. Not entirely complaining though, because I loved everyone there and the atmosphere was great.

3 stars

Though this is a learning opportunity for the students, my appointment began at 9:15am and I wasn't out until 3:00pm. I got partial highlights. It would have been nice if the instructor stepped in and helped the process go faster. The color didn't turn out how I had imagined either and there were some blending issues. I understand it's a learning opportunity but it would have been nice if the instructor helped it go more smoothly!

5 stars Customer since 2016

My experience at Aveda was absolutely amazing! I already sent a message about my experience, but I found the review button in the email and had to click it because I can't give enough love. This haircut is AMAZING! Quincy & his instructor Lisa seriously rocked this out and I had so much fun waiting in anticipation. Definitely will be coming back. Definitely will be buying more products. Definitely will be KILLING this graduated pixie with a stack around our city! :):):)

2 stars

They take foreverrrrrr and it's expensive and they don't use guards on the sides of guys hair so your cut isn't even. Yeah if you're gonna pay 25$ to get a haircut do it somewhere professional

1 stars Customer since 2004

The last time I went to your institute I had the worst experience. The students and staff were extremely unprofessional and made it extremely clear they did not want to be there which resulted in them ruining my hair. My haircut was crooked and sloppy and the stylist doing my hair made it clear in the beginning she didn't plan on continuing her career in cosmetology after graduation. I also wrote your establishment after this had happened and I never heard anything back from anyone.

I will never return after this experience and of course I will never refer anyone I know to go to the institute as well. You really need to refocus your students and staff on quality service as opposed to just churning students out for profit.

1 stars

Ridiculous service. Had a girl do my eyebrows and she messed them up and the manager had the audacity to have an attitude with me.

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