The facial I received was wonderful, although I felt that my service was being rushed. The woman who took care of me was done 10 minutes before my friend was done. Even the trainer said that was quick, and my facialist said it was the full 30 minutes. But in the end, I found out that my facialist had a model photo shoot that she was in a Rush to get to. That was disappointing to hear, and I feel that I was cut short. I'm sending this anonymous, but I feel people will know who I am speaking of.