92.1% would refer friends and family to us

3 stars Customer since 2017

Blonding totally ruined my hair.

5 stars Customer since 2021

Outstanding experience!

5 stars Customer since 2020

The stylists were so sweet and helpful! They took their time and made sure everything was perfect. Beautiful hair and makeup for a wonderful dance recital.

1 stars Customer since 2019

Checked in Waited half an hour past appointment time for them to find someone to do services ,cut was good once they found someone, had an appointment set for mani pedi,then they said there was not appointment for that .....daughter in law sat in chair for over 4 hours for color that looks horrible( completely botched her hair up ( hats for her until tomorrow)has to go back a second day for them to fix it,also had mani pedi scheduled to only be told its only for mani,but she wouldn't have it done because she was there until past closing for the hair color...Aveda has always been great,clearly they dropped the ball this time

5 stars Customer since 2021

The stylist that was assigned to me was nothing short of amazing.. i was able to style my hair later fast and with ease. She was friendly and engaged in conversation very well. She earned her tip!

Denise La Contessa

2 stars Verified customer

Customer service staff were not that friendly. I had to make sure that the discount was included.

5 stars Customer since 2003

Student Lori J is very precise & caring about your hair. She’s not quick but it’s well worth it to be patient. The outcome is always pleasing.

1 stars Customer since 2022

Not too good! Lacey was a very sweet lady but slow. 4 1/2 hours to color & bilauge my hair!!! Oh she did “trim” my shag cut but had no idea what she was doing so she barely cut anything. She was able to blow dry my hair but not style it because I came in at 9:30 and it’s now 2!!! I just wanted to leave! She was way too meticulous. I was so disappointed. It was frizzy when I left so I just put it up in a clip for the rest of the day.

5 stars Verified customer

Appointment was on time and stylist was very nice and took her time with my hair color. I was very pleased with her.

5 stars Customer since 2006

I visited the Covington location to purchase some of my favorite products on the 25% off sale. Everyone who helped me was friendly and knowledgeable.