Ultimately, I left with a beautiful haircut, but it came with a LOT of help from the educator/supervisor. My stylist had not been trained to do my type of style which was a very short, stacked bob. She struggled through the cut & the educator eventually just had to finish it for her. My haircut took 3 hours total. I’m definitely not complaining because I’m very satisfied with the final product, I just wish more focus was placed on shorter styles during their training because not everyone has the typical long, baylage hair with loose curls.