First and foremost the result was AMAZING!!!
During my 48 yrs alive Ive never felt this good about the way my hair looked walking out after having my hair done.
Veronica was very polite and nice. A couple of improvement points ;
Maybe, remember ito at least offer water to drink or something when someone has a looong appointment
Make sure to remove color drips further down in face ; was left with a small spec of color on my chin that could have been avoided.
Also she should not be afraid to really massage scalp during shampoo session and at least ask to get confirmation from client that temperature of water is good.
I’m sure Veronica will have a very bright future doing hair and remembering these little things will make her a five star artist