I've been getting my hair color done for years at Aveda Institute. I've been very happy with 90% of the students that have practiced on me. But I've noticed in the last year, the quality and knowledge of the students have really deteriorated. They are now teaching them to start applying color for greys, starting at the back of the head. WHY? In my case, my greys are all in the front. They should start in the front so that the solution can sit longer when they apply the color to the rest of my head. I had asked an educator earlier in the year about this, and she agreed that if the customer has greys dominantly at the front of the head, that the student should start at the front. However, I've been back 3 more times since then, and they are STILL not teaching their students to look at the client's hair first and then decide whether to start from the back or the front.
And they are STILL no good at washing hair. This student is about to graduate and she still missed washing off the color from most of my head.
She also missed applying color to portions of my hair. I requested that she re-do the color. It wasted another hour of my time.
I understand that they are students. This is how they learn. But this girl is about to graduate! She is NOT ready.