90.0% would refer friends and family to us

5 stars Verified customer

I was pleased my color is great, student was knowledgeable no problems from the start. :-))

4 stars Customer since 2007

Kaycee did an excellent job as she did the last time.

3 stars Customer since 2014

To begin and explain my 3-star review, I do not at all like the new policy that makes me give a tip/donation directly to the student without specific listed guidance from Aveda. I would prefer to leave in an envelope at the front desk. If I am expected to leave a donation for the student then say so, and make it easy for me. If not an envelope at the front desk, then a box with the students name on it at the front. This having to find the student for an uncomfortable encounter is awful.

As for the service, for a student the service was great - I understand the time it takes as these are students learning and perfecting their craft. I do not see how charging for a haircut is justified when just a trim is wanted - literally just a trim. I would donate that money to the student as it's not justified for a full charge, particularly in my case.

I would really appreciate Aveda guidance on the donation/tip ideology - tipping for a service at a salon would be very different as would the experience.

5 stars Verified customer

Loved my experience. The student was friendly, informative and professional. Was very happy and felt beautiful when I left.

5 stars Customer since 2014

Great service and I’m helping students learn.

5 stars Customer since 2012

Great the students and instructors are wonderful !!

4 stars Customer since 2018

Schedule ran behind but the salon is lovely and my appointment was great.

5 stars Customer since 2015

My stylist was very friendly and helped me decide what style was best for me. I told her that I preferred low maintenance and not much styling- both important detail when it comes to my hair. She made suggestions but did not come off pushy at all. I love my haircut!

5 stars Customer since 2013

Great facial my skin glowed!! Sending my daughter in to see Alex this weekend

5 stars Customer since 2011

The body polish and make up application was wonderful. The hair? It took her 2.5 hours. Way longer then planned.