19241 David Memorial Dr
Ste 100
Shenandoah, TX 77385

Mon: 11:00AM - 8:00PM

Tue: 10:00AM - 8:00PM

Wed - Fri: 9:30AM - 8:00PM

Sat: 8:30AM - 7:00PM

Sun: Closed

89.5% would refer friends and family to us

2 stars Verified customer

The student made me feel unwelcome.

The haircut she provided was mediocre in effort and quality.

Improvements can be made to offer a better experience.

5 stars Verified customer

The salon is clean, the people are welcoming, and the students have had good instruction. I had a great experience getting a balayage.

5 stars Customer since 2022

Great experience, Cecilia did an amazing job and worked so hard all 6 hours to do my hair!

5 stars Customer since 2011

Wonderful service and wonderful people. Keep up the great job!

5 stars Customer since 2022

Great job by my barber very friendly and attentive

5 stars Customer since 2022

Everyone was so nice and professional. My stylist, Gabby Federico, was well trained and did a fantastic job. I’d be happy to do it all over again.

5 stars Customer since 2022

Trinity Bell did a amazing job !

1 stars Customer since 2018

The person I had yesterday did not brush my hair before the coloring. She did not cover the next area so that caused the color to get on my sweater. She couldn't part it correctly.

When coloring she was very messy. When washing my hair she was rough and did not wash the back of my hair. She washed once only and put the conditioner. I had to asked her if she shampooed my hair twice and to please shampoo my hair again and rinse out the back of my hair/neck area. After that the did not conditioned my hair again. She also was supposed to emulsified my hair and when I asked she replied "no". When I sat back on her chair I towel dried my hair and asked for the leave on treatment and left with my hair wet! When the instructor came to check, she was checking like if I had a hair cut. I had to tell her I had a color retouch. She fluff my hair and said "it looks good" signed off and left.

I understand that this is a learning institution but this was definitely my worst experience.

5 stars Customer since 2022

The service was exceptional, the communication and assistance I was given was better then I expected.

5 stars Customer since 2022

Everything from the temperature, the decor, the products, and especially the service were amazing.

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Felt welcomed. This office has a lot of new staff; many of the old staff retired or left. Whenever I’ve had my teeth previously cleaned, the previous hygienists would clean my bridge with a special thread and the cleaning was really thorough. The new hygienists was very nice, but her skills are not up to par to the old one. The cleaning was not as good as the prior ones. Hoping with experience, new staff will get better and more thorough. It was still a really good experience. Just some honest feedback to the new staff.
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