Facilities are clean, for the most part people seem to know what they’re doing. The girl that did my hair did a great job, but I felt that she pulled my hair quite a bit despite me telling her I have to be gentle to my hair as it breaks easily. There was a customer a few chairs over who was getting a blowout and the girl that was doing it did an awful job. There was soooooo much product in her hair and it looked greasy even though it was just washed. I was glad I got the girl that I did and that she did a good job, but seeing other people all around do a sub par job on their clients hair, doesn’t exactly make me feel easy about coming back. You never know who you’re going to be put with or how good of a job they’ll do. I understands that they’re students, but it’s very hit or miss. Also, I was put ridiculously close to client next to me in the chair. Like we were literally less than a foot from touching each other. And as the stylist was doing her hair, as she moved around she was almost touching me as well. The facilities are enormous, so not really sure why we’re putting customers so close together. Not to mention covid is not over so we’re supposed to be social distancing. The products are nice and smell good. My haircut itself was pretty close to what I asked for.