After driving 200 miles, 50 miles x4, I am still not happy with my hair, and there is no reason for it.
I came there with my root touch up formula, from my previous Aveda salon in ATL. For some reason, the supervisor changed 2 of the ingredient ‘numbers’. When I stated I wanted it exactly as it’s written, as I’ve used this formula for years without issue, I was told this would be better.
Instead of just doing a root retouch, she started pulling the color through to the bottom of my hair. When I realized what she was doing, I asked her if she knew I was only getting a root touch up. ‘No, you are due for a full color touch up’.
I went in with light blond ish/reddish. I left with dark brown, one tone. Not good. Was there for 6 hours. Almost as long as the student!
Needless to say, I was not happy. Our schedules worked out for me to return 3 days later.
This time, I got thin, foils, except instead of using an Aveda color, she used straight up bleach. I absolutely was not happy.
After another 6 hours, and a few attempts at different toners, I couldn’t let them touch my hair anymore.
I had booked a facial, which was amazing.
Unfortunately, as soon as I looked at my hair again, I was back to being super stressed.
I specifically requested senior people, they did check with their instructors, but did not tell me what was going on. I thought my recipe would be followed, and I had no idea straight bleach was used vs a light Aveda color.
Since my 200 mile odyssey, I drove another 35 miles each way to another Aveda salon to purchase a $40 bottle of Color Renewal in blonde. Minimal change to my now dull, ash toned hair. To say nothing of how dry and fried it feels.
Shame on me - I definitely got way worse than I paid for.