87.5% would refer friends and family to us

5 stars Customer since 2021

David was wonderful, this is the best hair cut I have had in a long time the detail he takes and the care he showed was great

5 stars Verified customer

Valerie is Very hard working and Skilled.

5 stars Customer since 2021

Bianca was great and very knowledgeable. I enjoyed my facial and will be back.

5 stars Customer since 2013

Shelby did an excellent job cutting & styling my hair plus low lights. She will definitely be an asset in advocating being an Aveda graduate!

4 stars Customer since 2010

I was extremely pleased with the color correction I recieved on my latest visit ,since the one prior had gone terribly wrong.

5 stars Customer since 2008

Associate took time and made sure I got the best values for my purchase. His name was Darryn. Excellent service.

3 stars Customer since 2016

Student was pleasant and professional. However way to slow

Appt 1100 . I was having a color retouch, trim and then added gloss. When I noticed the time I was shocked. It was 12:40. I had a phone appointment with my mom’s doctor at 1 pm that could not be missed. I hadnt even had my color washed out yet. I told her and she talked with her instructor. Plan: Rinse and gloss then I could attend phone appt. return to finish. I appreciated the students willingness to adjust her time to serve me and do her best. They phone appt took longer then expected. Returned to chair at 1:45. I changed my mind due to time to just have her dry my hair and not trim. I was not done until 2:30. Then I had an issue at the check out. In your pamphlet it says $ 36 to $ 46 for retouch my bill was $74 minus $20 discount I had bring it to $54. I asked how it got to be $74? Was the price in pamphlet are where is starts. Wanted an receipt that said charges not just amount. Discovered that I was charged for haircut. Then she said that would be a credit of $2. After she left and talked to instructor came back and said so it will be a credit of $8. I was just needing to go so I stop inquiring as to how color retouch amount was reached. Check out person said its what they have put down. But I have to say this is the first time I have been extremely dissatisfied with Aveda experience. I will be asking before service is render the exact amount I will be charged. And as a side note it makes it hard to get gift certificates for people when I cant look at your prices and say ok if I want to give xxx so I want to get gift certificate of $x so the person wont have to pay for their service that was a gift. Also it would be good to tell people to plan on x amount of time for their appt. so they can plan other things in their day accordingly.

4 stars Customer since 2021

When I arrived and checked in for my 60-minute massage, I had to wait about 15 minutes which was fine. When I actually got into the massage room after using the bathroom I noticed her tablet said 42 minutes and she set it up next to the massage table. She did a great job with the massage and then when the timer went off she shut it off and maybe finished up about 3 or 4 more minutes. I thought the actual massage would be 60 minutes? I thought this a bit odd

5 stars Customer since 2019

From the minute we were greeted when we walked to checkout, everything was fabulous! My 14 year old daughter absolutely loved Josie, who did her hair, and I have to say she did a phenomenal job! My daughter looked just beautiful. Thank you so very much Josie for making her feel so special!

5 stars Customer since 2021

I was very satisfied with my massage. Ludi is a very proffered and she performed a fantastic massage on my body.