Very disappointing visit. After scheduling on line, I called the salon to confirm the service I needed. After color was applied & I was washed out, I was informed my student did not have enough time to continue and I was handed off to a lower level student. When this student took the towel off my head, my hair color was PURPLE. The instructor came over and insisted once dry it would be blond. She dried a portion of it and the purple remained. I had to insist this was not acceptable. I was returned to the bowl for "correction". My hair was totally white. I asked if anyone had time to at least put some low lights in or anything and was told no - I would have to come back another day.
This is not a good example to the students to not provide enough time for customer satisfaction.
I had to locate another salon to make the color correction and of course cost me time & money.