This is the 3rd to 4th time there were no towels available due to drying. The young lady wanted to put a dirty towel on my elderly Mother and I informed please do not. If it wouldn't have been from Ciara not just getting my Mother clean towels but she ended up finishing up curling my Mother's hair due to she can't sit that long.
Also, I witnessed a barber and a stylist disrespecting Ciara when she asked them to fold towels. Each time I would go and ck on my Mother and Dad they were just standing up front doing nothing for more than 3 hours until Ciara made them fold towels. The young lady didn't move until she got ready and also talked back to Ciara. She was very unprofessional, disrespectful, rude and lazy!
I have to give compliments to Ciara and Emily due to they are very nice, patience, friendly, professional and very, very caring about the elderly and just overall everyone they meet and greet!! KUDOS and A+ superior Customer Service, Kindness and Professionalism!!:)