This was my first experience at Aveda Institute or any teaching hair facilty. The student I was assigned to was very nice. She did a great job of listening to what I was looking for, offering her suggestions and then reviewing it with her clinical instructor for additional insight. I understand that with a teaching facility, you can expect things to take longer and I think you have to remember they are still learning and remember to encourage them. The only think I would suggest improvement on is for the same clinical instructor to stay on shift ... in the current model, they will leave and a different person with no information has to pick up in the middle of your session. If they are not able to stay throughout the hair appointment, it would be much more reassuring if they would explain that they are leaving and make an introduction to the new clinical instructor with a little update on whats going on.