85.6% would refer friends and family to us

5 stars Verified customer

Everything was fabulous! Thank you!!!

4 stars Verified customer

Knowledgeable students who provide professional services

1 stars Verified customer

I have been getting haircuts at Aveda Institute for the last 15 years. Today I had a really bad experience. Normally supervisors speak with the student to have a plan for how they should cut my hair according to what I want and talk them through how to do it. That didn't occur today. Furthermore, the student used the wrong kind of scissors for my thin hair. That should have been spotted if the student was being supervised properly. The student turned me away so I couldn't see that she butchered my hair. I now have really short blunt layers, and a huge chunk of hair was bluntly cut by my face. It's totally uneven and the supervisor said it can't be fixed. She tried to work on it so the layers don't look so blunt but my hair still looks terrible. I paid and tipped the student well because she's learning and it's a part of her experience. However, that wasn't the honorable thing for Aveda to do because I'll have to pay someone just to fix this now. With the right supervision, this would never have happened. Usually instructors can fix problems that come up. By the end, I think they just wanted to get me out of there and didn't check to make sure the haircut was even (it's not even). I never complain about haircuts and I'm not a confrontational person but it would be negligent to not speak up. I'm traumatized and I can't put my hair in a ponytail or bun to hide it until it grows out. It's really embarrassing to be seen like this, I wanted to look good before a romantic weekend with my boyfriend who is coming home from overseas. I have to wear this hair every day. I promote Aveda to my friends and I expect more than what I experienced today. The supervision and student's skill really made me concerned.

5 stars Customer since 2017

Davita did an amazing job!

5 stars Customer since 2015

My hairstylist, Brandy, was very attentive and really cared about the outcome of her work, as well as ensuring my desired look was achieved. I absolutely love my new color/highlights! It's multi-dimensional and now looks complete. I'm a very happy customer!

4 stars Verified customer

Had a great time meeting Ade! Came in for a blondinf including foils and hand painting. Everyone was courteous and kept me fully informed throughout the process.

The only issue was that the color did not come out as expected. Once I shared my concern, two or three teachers approached me and tried to explain what happened, which was fine. I thought it was semi unprofessional that they kept saying the lighting was off and that's why the color looked different. I would suggest getting lighting that portray the accurate color. Also, the process took about 5 hours, even when I had two people applying foils.

5 stars Verified customer

I stopped by last weekend to inquire about open spots. They were able to fit me in just a couple days later. Shay gave me an excellent cut and color and Mr. Tommy was a super attentive educator who made everyone feel comfortable throughout the process. (I could tell from the questions she asked and the instruction given that this was a relatively new technique for Shay.) It turned out great! In my opinion, the real test is how you feel about the color and cut a few days later. It is a few days later, and I still love it!

The only minimally-annoying part of the Aveda Institute is their push to try to get you to buy products. It is part of their training, so just know it is coming at the end. Also, be aware that services at the Institute may take longer than a typical salon, as the students are still learning and they have to have frequent checks by the educators.

Truly, you can't beat the service, attention, and experience, especially for the price anywhere in the DMV area.

5 stars Verified customer

My color, cut, and overall experience was great!

5 stars Customer since 2016

Very helpful and friendly

2 stars Customer since 2016

Aveda in DC is very unprofessional. I continue to return and realize that I am just doing so to save money.

The service is inconsistent - bleached my hair out once, blow drying is not great.

Always a line to check out.

The stylists act like it is one big party. Laughing in the background - loud. Not professional at all.

The Paul Mitchel school in Tysons has it all over the Aveda School downtown.