I stopped by last weekend to inquire about open spots. They were able to fit me in just a couple days later. Shay gave me an excellent cut and color and Mr. Tommy was a super attentive educator who made everyone feel comfortable throughout the process. (I could tell from the questions she asked and the instruction given that this was a relatively new technique for Shay.) It turned out great! In my opinion, the real test is how you feel about the color and cut a few days later. It is a few days later, and I still love it!
The only minimally-annoying part of the Aveda Institute is their push to try to get you to buy products. It is part of their training, so just know it is coming at the end. Also, be aware that services at the Institute may take longer than a typical salon, as the students are still learning and they have to have frequent checks by the educators.
Truly, you can't beat the service, attention, and experience, especially for the price anywhere in the DMV area.