325 NW 13th Avenue
Portland, OR 97209

Mon: Closed

Tue - Thu: 10:00AM - 9:00PM

Fri - Sat: 10:00AM - 6:00PM

Sun: Closed

89.0% would refer friends and family to us

3 stars Verified customer

For haircut and coloring I spent almost 5 hours there. My haircut is not even but it is not worse. I am more disappointed by the instructre than by the student. My hairdresser was very nice and careful but a littel bit to slow. My appointment was at 10.15 am but we started coloring at 11.15h, I don't know why...

5 stars Customer since 2009

Best facial at any price

5 stars Customer since 2008

Service was great, as always. Hannah know me and my hair. She is always open to any requests that I have.

5 stars Customer since 2016

Rachel Jones gave me a stylish and precise haircut! Thanks!

5 stars Customer since 2003

Cheyenne did an amazing job! One of my best facials ever!

5 stars Customer since 2016

My hair is fairly simple to cut, but they always do a great job.

2 stars Verified customer

A friend and I scheduled facials together and she was promptly taken for her treatment while I sat and waited 30 minutes. Due to the high volume of facials I was not provided with the steaming treatment during my visit and my face was scrubbed raw with an exfoliant. I woke up to day with patches of raw skin where the student had scrubbed my face. My student also had very long fake nails which made me scared as she massaged my skin. It was a very unprofessional visit. The student talked the entire time and I'm uncertain if she ever washed her hands during the appointment. At the end I saw that my friend and I exited the visit at the same time which makes me wonder if my student had skipped and rushed though the steps of the facial. I know this is a learning experience for students but I didn't have a very good time. I've had facials here in the past and they were not like this...

2 stars Verified customer

This was my second time at the Aveda of Institute. Unfortunately the trim I received came out uneven so I'll be going back today to fix it. I understand that these are students and there's the possibility that the service provided isn't perfect. I'm giving two stars however because of the uncomfortableness of the conversation I experienced. While cutting my hair, your student talked about how he didn't even want to cut hair in the first place. He told me that he was more interested in other aspects of beauty. He talked about money the entire time and how much he made at odd jobs around the city. He didn't fully blow dry my hair which I didn't realize until I left. It was still wet around the crown of my head. Overall, I think his "bedside manner" could be improved.

4 stars Customer since 2010

Student was very positive and did a great job. Student gave the sense that she needed to be quick, so some things weee sacrificed initially. However, the teachers were able to help her work through it.

5 stars Customer since 2008