I visited the Vancouver campus for a haircut and partial highlights. My appointment was at 6:15 pm. When I met with my stylist, she stated she would have another stylist help with the highlights to expedite my appointment so I didn't have to stay so late. My stylist was excellent, her highlights were very good and I love my cut (she'd receive 5 stars) - unfortunately the additional stylist rushed through her application of highlights, and the left side of my head had large, blocky highlights that sometimes stopped 1/8 inch from my scalp, leaving very apparent horizontal bleached lines on the left side of my head. In addition, the instructor did not even check the results of both girls' work, she only came by and took a quick glance from a few feet away then signed off on the paperwork. Unfortunately, I did not see the extent of the flaws until I arrived home that evening - apparently I only looked at the right side of my head, which looks great.
As a result of the left side looking the way it did, I had to purchase hair dye and dye the majority of my head back to it's original color in order to repair the damage created by the secondary stylist. So please note, if you have an evening appointment, please inspect your results very closely before leaving, because it seems everyone is tired and rushes through the process.