Wouldn't go back for any mani/pedi's. The young woman doing my pedicure was very nice but seemed to have no training. There was not the proper tools to do the manicure. The clippers were dull, no hot water for soaking of the feet, Polish colors were very limited and the red that I picked was so thick she had to add something to thin it out. I'very had wonderful facials and waxing here but wouldn't bother with hair services or nails.
Aveda Institute Portland, Vancouver Campus replied:
We appreciate the time you have taken to provide us with your valuable feedback. We would like to invite you back in for a complimentary adjustment to your nail service. To schedule this, please contact our Guest Relations department by calling 360-619-0008 ext. 190.
Customer since 2014
I love the reception I always receive at Aveda. My only complaint about my hair appointment would be that the instructor who helped my student hairdresser was not listening well to what I needed. It caused me a longer appointment time and more money. I had to go to another hairdresser on Sunday to correct the highlights that were not done. I have great respect for the work at Aveda and this was a first disappointment for me at the Vancouver location.