My stylist, Gabby was on time and did exactly what I wanted. Very polite and friendly.
The instructor, Bianca, was on top of all the stylists, checking their work, regularly. I have been going to Aveda schy for at least 4 years and she is the most attentive teacher I've noticed in a while.
Only complaint is the stylist next to mine regularly used profanity in front of clients, which was somewhat unprofessional.