I want to say..the, student Bella..did an excellent job. Now, I had a 9:30 am appt..on, the first day of a special promotion they were having. I think I was probably one of the first people. The promo was, get a full size bottle of Cherry Almond and conditioner...with a shampoo, thermal style and, botanical treatment.
The instructor, came by and said..oh, we are out of the botanical treatment..you, can have a mask and save $10..as, the mask is only $5..as, opposed to $15...for the botanical treatment
How, are you out of a treatment..on the first day..and, the first hour of a promotion..were, this fits..promptly???
So, I got a mask..the style went well..I asked for, tight beach waves.
Got to the front desk..they charge me..for a botanical treatment ..$15..I explained that they were out..and, got a $5 mask..then, I get to wait around while the receptionist..goes and confirms..nice..
If there had been communication, between the instructor and the front desk..to begin with..I would not have to wait around..is that, not good business practice?
Then, to top it off..I asked, to make another appointment..it was 20% off..when you prebooked..I was told.. not,in a very nice way..it is now ..10% off.. like, I should know this. I was never sent an email, about this change. Way, to make me feel like a dumbass.