AWS MECHANICAL
Heating and Air
46 ALABAMA AVE
ISLAND PARK,
NY
11558
(516) 889-1900
Mon - Sun: 6:00AM - 11:30PM
About
Long Island Heating, HVAC & Plumbing Repair Services
Insured & Licensed Long Island Boiler Service, Repair & Installation
Long Island Plumber Providing Emergency Boiler, Plumbing and Cooling System Repairs!
AWS Mechanical, Corp. is a full service Plumbing Repair, and Cool Services & Heating Services Company, located in Island Park, Long Island, New York, specializing in the Repair and Installation of your plumbing and heating systems. We service a wide variety of commercial and residential clients throughout the Long Island. AWS is able to Repair, Install, Service and Maintain many types of boilers and plumbing setups. When it comes to finding a Long Island Plumber that is honest and on-time, look no further then AWS Mechanical, Corp.
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Brian Strouse
3 stars Anonymous Featured review
Based upon the original quote, we were expecting an additional rebate back other than the one from National Grid. It's impossible to obtain a return call. Carol only returned calls when the installation was in process and pay't was due. We recommended a close friend. They were impressed, however, rec'd a quote from a competitor considerably less than what you quoted, comparing apples to apples. Sorry we were not aware of that firm. We are satisfied with the installation and equipment, just disappointed in the customer service and price.
AWS appreciates all customer feedback!! We pay to have these reviews certified so that our prospective customers may have an honest representation of our company. If this customer hadn't made themselves anonymous, we could have resolved this upset quickly.
AWS emphasizes high quality customer service on EVERY JOB. This customer, who has chosen to remain anonymous, had the option of contacting an owner of the company to resolve any concerns he/she may of had. An owner of the company is usually involved at different stages of the job, from the sale to the pre-construction walkthrough and final inspection.
AWS files rebates as a courtesy to the homeowner. Many companies do not want to be involved in filing the homeowner rebate. We do our very best to deal with the utility companies on behalf our customers, even though they are sometimes very frustrating to deal with and often change their policies. This customer is most likely referring to a time when National Grid and NYSERDA both stated that rebates would be available. It was later clarified that only one of the two would issued to rebate customers. AWS has no control over State or Utility policies.
Any customer can find a cheaper price if they try hard enough. This customer obviously got more than one price upon signing of our agreement and felt that the value of our company had been established. A true apples to apples comparison can't be made by price alone. AWS may use circulators in place of zone valves, spends a lot of time covering floors and protecting the homeowner's property, replacing all pipes, fittings, and valves, while other less expensive companies (many of which I know), may re-use many boiler components and spend less time caring about the owner's property. Other companies also do not want to be involved in applying for the customer rebates for this very reason.
I urge any existing or prospective customer to contact a manager or owner of the company should any expectation not be fulfilled on a job completed by AWS Mechanical, Corp.
5 stars Mary Ann H Customer since 2014
Super....
5 stars Richard S Customer since 2009
This was a follow up by Paul S to fix a sink and to check out the Toilets. All work was extremely well done. Paul's work ... Read More
4 stars Sanford M Customer since 2015
Brian and the whole crew from AWS Mechanical were absolutely fantastic to work with! I highly recommend them based upo ... Read More
5 stars Martin R Customer since 2014
Had emergency with hot water heater. Response was excellent. Work completed quickly and efficiently. I had the same expe ... Read More
5 stars Anonymous Customer since 2011
No one stays on a task like these guys. I've had them do a lot of work for me and all of it was done completely profess ... Read More
5 stars Abbas A Customer since 2014
I was interested in switching over to Gas from oil and did not have the money upfront so I called a few companies and no ... Read More
5 stars Linnea W Customer since 2014
Had a very old dishwasher replaced that required new water supply and outflow connections, and the removal/capping of th ... Read More
5 stars Norman G Customer since 2012
AWS Has been my plumbing, heating and cooling contractor for several years and has done an excellent job servicing my a ... Read More
5 stars Frank L Customer since 2014
You guys are great!....came on time and only did what needed to be done....didn't try to push extra unnecessary work on ... Read More
3 stars Anonymous Verified customer
ONCE I UNDERSTOOD THE DIFFERENCE BETWEEN A SERVICE CONTRACT / MAINTENANCE CONTRACT / PREVENTIVE MAINTENANCE CONTRACT OR ... Read More