96.0% would refer friends and family to us

5 stars Verified customer

Dr. Justo and his staff were absolutely First rate. The attention to patient comfort, the explanations of what was being done, as it was being done. simply removed any stress which my imagination would have caused. Thanks again for an stress-free experience.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Stuntz,

Thank you for providing us with your feedback about our staff and your experience. I am so glad your stress was also alleviated; it is important that every patient is educated. It is just as important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

VERY PROFESSIONAL STAFF.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Clark,

Thank you for providing us with your feedback about our staff and your experience. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

The wait to see the Doctor was the only negative. It shows a disrespect for my time. If the Doctor continually gets behind as the day gets longer, perhaps you need to allow more time for each person to be seen. My wait was 55 min

minutes.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Mr. Reed,

Thank you for providing us with your feedback about your experience. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

I sincerely apologize that your wait time in our office was longer than anticipated. We strive to be efficient and to avoid wait times, because we do value your time and understand how important it is to you. Just as important are the varied times needed, and challenging to plan for - when educating patients about their health and impending procedures. Your time is valuable and we hope that any unfortunate wait is made up with the time and attention we dedicate to you for any questions or information you need to be your own health care advocate.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

My office visit to get info for a possible eyelid surgery was a very nice experience, office personel were great, prompt and informative.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Mr. Smith,

Thank you for providing us with your feedback about our staff and your experience. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

4 stars Verified customer

Other than the total time the appt took, everything was good.

Arizona Eye Institute & Cosmetic Laser Center replied:

Thank you for providing us with your feedback about your experience. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

I sincerely apologize that your wait time in our office was longer than anticipated. We strive to be efficient and to avoid wait times, because we do value your time and understand how important it is to you. Just as important are the varied times needed, and challenging to plan for - when educating patients about their health and impending procedures. Your time is valuable and we hope that any unfortunate wait is made up with the time and attention we dedicate to you for any questions or information you need to be your own health care advocate.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

4 stars Verified customer

The staff were polite and helpful, specially since I had no idea what questions I needed to ask. I knew I needed to be able to see better but thought my age was against it, however it seems safe and easy and I hope successful.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Smith,

Thank you for providing us with your feedback about your experience with your precious eyesight and health. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

I first sent my email message later on a Friday... Figured I'd have to wait till Monday at the earliest... Dr Justo emailed me back over the weekend! I was pleasantly surprised. They actually managed to fit me in the very next week. Everyone at the office was exceptionally nice and they are doing everything in their power to stay within my time constraints. I'm beyond happy with them to this point!

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Hughes,

Thank you for providing us with your feedback about your experience. It is very important for me to always respond to you as quickly as possible. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

As always my experience was great! Staff are great and Stephanie is such a professional.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Pottenger,

Thank you for providing us with your feedback about our staff and your experience. I am very proud to have Stephanie on our staff. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

5 stars Verified customer

Staff very welcoming and helpful. Didn't feel rushed. Answered all of my questions.

Arizona Eye Institute & Cosmetic Laser Center replied:

Dear Ms. Barber,

Thank you for providing us with your feedback about our staff and your experience. I am very proud of the staff dedication we have here. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

It is gratifying for me to share these stories with my dedicated staff, so that they, too, can know the difference their hard work makes to the lives of our patients who we come to care about, like a family.

If you could take a moment to share this review on one of our public review sites, I would sincerely appreciate the support of our mission to care for the West Valley. We try to make it easy by providing links at www.AZEyeInstitute.com/ReviewUs.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center

4 stars Verified customer

Only thing that keeps the rating down was spending 3 hours at the office

Arizona Eye Institute & Cosmetic Laser Center replied:

Thank you for providing us with your feedback about your experience. It is important to me that every patient who chooses the Arizona Eye Institute & Cosmetic Laser Center leaves with an incredible if not life-transforming experience.

I sincerely apologize that your wait time in our office was longer than anticipated. We strive to be efficient and to avoid wait times, because we do value your time and understand how important it is to you. Just as important are the varied times needed, and challenging to plan for - when educating patients about their health and impending procedures. Your time is valuable and we hope that any unfortunate wait is made up with the time and attention we dedicate to you for any questions or information you need to be your own health care advocate.

You are valued and important to us and we look forward to seeing you again in the future.

Respectfully,

Emilio M. Justo, M.D.

Medical Director

Arizona Eye Institute & Cosmetic Laser Center