I should preface that the only reason I gave a two star rating is due to a nurse that was helping Dr Weston the day we brought my son in for his follow up for severe diaper rash. After we had finished our discussion with Dr Westin, regarding my son’s situation, he left the room and we were left with a nurse or CNA that was to assist in getting my son cleaned up and applying the new medication. She went on to WIPE my son’s raw bottom with a gauze pad!! He immediately started crying and to say I was horrified would be an understatement. I made my frustration known and asked her to leave. I told her I wanted to see the doctor. She let out a little huff or giggle and left the room. Completely unprofessional and inhumane. This woman either needs more training or has zero business assisting with wound patients, especially pediatrics.
I will go on to say that everyone else, including the doctor, is very pleasant, gentle and knowledgeable. I still feel comfortable continuing my son’s care at this office but will NOT allow this nurse near my baby again.