Even though Dr. Bach has been my family's dentist for over 25 years, I was long overdue for a cleaning when I finally made it into her office. I appreciated that my hygienist was friendly, positive and non-judgmental as she took X-rays, assessed the health of my gums and removed a year's worth of tartar buildup. She showed me the specific areas on the X-rays where I needed to do a better job of brushing and flossing and explained the implications -- financial and otherwise -- of neglecting my dental health. She asked me several times how I was doing and explained that she needed to do a thorough job of removing tartar, even if it was a bit uncomfortable for me, so my next visit would go better. I could not have asked for more from a hygienist.