100.0% would refer friends and family to us

5 stars Verified customer

I always get the best service here. I have never paid for anything I haven't needed to be done, the honesty and quality of work has brought me here with all of my cars, six so far. I recommend them to everyone, they are fast and extremely reliable

5 stars Verified customer

If there were more stars, I would award them. I have referred everyone I know to this team as they are simply the best!! Polite at all times. Knowledgeable beyond belief and willing to help you any way they can. They've even helped me over the phone at no charge!

The word Awesome doesn't even begin to do them justice! Keep up the great work!

5 stars Verified customer

Honest and trustworthy

5 stars Verified customer

Ernie wasn't in, but his crew of mechanics went right to work on my car. Their work was fast, reliable, and the price I paid was very reasonable. The team at Back to Basics works hard to ensure the customer gets an honest quote, and delivers the repaired vehicle on-time.

5 stars Verified customer

I've been taking my vehicles here since 2009. I recommend Back to Basics to all my car troubled friends. I don't have nearly as many troubles with my car as I used to. With Ernie and his team, you will be treated right, and at least for me, the life of my car has been greatly extended. Still driving my 2006 PONTIAC. The staff and I have also talked about what vehicle might be suitable to replace what I have when it becomes prohibitively expensive to keep it going. The staff is knowledgeable and willing to impart their knowledge on to the customer.

4 stars Verified customer

I love to get my work done here because they provide honest feedback on the work that really needs to get done. They don't make it sound like your car is about to die just to swindle more money from you. I know I can trust their opinion. I only gave it 4 stars because the past few times I've been there it has consistently taken an hour or more longer than they originally told me. It would be better if they just gave realistic waiting times.

5 stars Verified customer

Thank you for being so nice. I recommended someone to you and they came in, but decided not to have you work on car because the car was not worth being fixed. They appreciated you looking at it. They told me you were very nice. I would recommend you again.

5 stars Verified customer

Very professional, fast and friendly

5 stars Verified customer

I feel like repairs are explained properly, and the prices for work are fair. Ernie and his crew have been great for all my car has been in for.

5 stars Verified customer

I've been taking my car to Back to Basics for years and have always been happy and satisfied with the service they render. I consider Ernie (owner) the best mechanic in this area and i appreciate that he takes the time to explain to me my car issues and is always willing to work with me on scheduling a visit and also gives me good rates. I refer everyone i know who has car issues to him because he lives by his policy of integrity, honesty and fairness.