We had problems with our outdoor until the first winter after we moved into our home. The unit was almost 20 years old so his wasn't entirely surprising, but we had 3 contractors come out. The first two gave us quotes for a replacement unit and then Curt, from BH&A, identified a problem that could be repaired for around $300 and we've been using the same system for the last 2 years! It was that trustworthy and honest advice that has kept us coming back to BH&A.
We've used Bainbridge Heating & Air for our annual tune-up the last 3 years. Last week, Curt came out to do our annual tune-up and identified a small wiring issue that he fixed. However, the following week there was an odd smell in our garage and he was back out within the hour to check that everything was okay. That is great customer service that creates loyal customers!