I came in to the office as a new patient and the first words out of the front desk was, " I need your ID and your Insurance Card". That was all that was verbally said to me. No Hello!, or How are you? or a friendly welcoming conversation? Nope, just a "give me your method of collecting money and have a seat". It's sad, like I was at the DMV. Then I was handed my paperwork to fill out and told to have a seat and return when completed. As I was filling out my patient information, 3 more clients showed up and the greeting was EXACTLY the same!!! I don't expect pillow talk while I am at a health provider's office but this level of professionalism was at the lowest. What happened to the days when individuals had an opening, friendly conversation and most importantly, "Welcoming". I know that this rating won't go any further than the PC that I am using to make it.