Excellent experience, I felt very welcome and attended to. I feel like I had a very thorough and straightforward exam. I appreciated the analysis and education on things that may be affecting my dental health and very much intend to come back for regular appointments and also refer future clients.
Unfortunately this dental office has turned into more like an auto repair shop where unexpected costs and hidden fees occur more often than good dental care. It's a pity because I really valued dr. Malik's opinion, and before her dr. Hoesli's without ever feeling upsold or taken advantage of. I used to feel like I had a partner in my dental health, now I feel like I'm going in to see someone who wants to make money, from the front desk to the chair. I guess it's time to find a new dentist.
Dr. Malik is the best! My husband and I have been seeing her for about 4 years now. We wouldn't think about going to see anyone else! Dr. Malik and her entire staff are sweet, professional, and super gentle when they work on you. Not to mention my cleanings are always really fast which is an added bonus!
Everyone in the office is so accommodating. I had to bring in my newborn to my cleaning with me which was of course a little challenging. They let me keep my baby on my chest during my cleaning, and take a break to breastfeed when I needed to.
Dr. Malik actually came in and held my baby when she started crying! I don't know any other dentist that would be so kind!
I've been a patient of Balance Dental for a few years now and have recommended to friends and family who now are patients of Balance Dental, Dr. Nicola Malik now as well. The service and care that I've received are very warm, welcoming and educational. I feel so at ease at and even look forward to appointments here. I find it motivating for my own self-dental-care when I'm at home. I've never felt that way about a dentist, so I'm so glad to have come across Balance Dental. I wouldn't go anywhere else.
I have been going here for over a year now, maybe it's even been two years... This is the BEST dental experience I've ever had! Every time I go it's amazing! The front desk is great, Dr. Malik is great, her dental hygienists are great, etc. They spend lots of time with you, answering your questions, asking you questions to make sure that you are taking good care of your oral hygiene. I feel so lucky to have found them.