98.5% would refer friends and family to us

1 stars Verified customer

The office staff and the feel of being there is wonderful. Kris is a fabulous hygenist! Lovely woman to talk to and makes the whole experience as pain free and pleasant as possible. She"s wonderful. Dr. Goonberry on the other hand has horrible "bedside manner!" I felt rather threatened by his words. Basically, if I didn't get Invisasiline my teeth would be wrecked and I would have to have veneers on all my teeth. I have been to a reputable dentist since and he said that was not the case. That I do have other options. Too bad. I understand this is a business. But, you also need to be compassionate and help patients find alternative measures that are affordable. I will not be returning nor will I suggest you to any one else..

5 stars Customer since 2012

My experience at Balcones Dental could not have been any better, unless, of course, I didn't need to have a crown put in. Dr. Maddox was most accommodating. He made sure I was able to have the procedure done as promised even though there had been a mix-up in the scheduling. Many thanks go out to Candice as well. These people go the extra "mile" in making sure tthat their patients have the treatment they need in a timely and professional manner. I would highly recommend this dental facility and these doctors and staff to anyone.

5 stars Verified customer

I have trusted my dental health to Balcones from cleanings to repairing chipped teeth. They are always very professional, do excellent work, and a joy to visit with.

5 stars Customer since 1992

Such a comfortable place to be to have my teeth taken care of! Love LeeAnn and Dr. Lounsberry!

5 stars Customer since 1996

I have been a patient of Dr Lounseberry since 1988. He is the first dentist to explain to me that dental work should not be painful and he has proven that statement, over & over again. That being said, I went in on 7-31-13 for impressions for a new occlusal guard (night/ bite guard). The dental hygenist, Suzzanne, did the best I ever job I have ever experienced when having impressions done. Her chairside manner was very calming and she was an overall sweet person. I highly recomend requesting Suzzane when you know that you will be having dental impressioons done. Also, I cannot express enough how courteous and nice his entire office staff are.

5 stars Customer since 2010

Everything was smooth and timely.

5 stars Verified customer

As usual, the staff at Balcones Family Dental was fantastic. They were able to accommodate my busy schedule and fit me into a slot the same day I called. Brandi did a thorough job, and I got my usual scolding for some flossing neglect on my back teeth. There is no better dental team in Austin, Texas than the Dr.'s and staff at Balcones Family Dental. Thanks!

5 stars Customer since 2012

Always a great experience!

5 stars Customer since 2013

The check up and cleaning was the most complete I have ever had. I was very impressed with the level of service. Thank you.

5 stars Customer since 2012

Just recently had a long day in the dentist's chair getting some much needed work done. The staff was all excellent from Lisa and Pam who greet you upon arrival to Rhonda, who has literally spent HOURS explaining to me over and over again all of the procedures...and of course Dr. Maddox and Candace...Dr. Maddox is calm, patient, wonderful to explain to me every part of the procedure. Candace is sweet, caring , patient and makes me feel comfortable... I am so glad she is with me throughout all this work!!!