11866 Bandera Rd.
Helotes, TX 78023

Mon: 9:00AM - 6:00PM

Tue - Thu: 8:00AM - 5:00PM

Fri - Sat: 8:00AM - 12:00PM

Sun: Closed

98.8% would refer friends and family to us

5 stars Customer since 2005

Friendly staff, clean and always professional.

I highly recommend Dr. Cruz.

5 stars Customer since 2007

Dr Cruz did a wonderful job.

5 stars Verified customer

The best!

5 stars Customer since 2021

Very friendly and professional

3 stars Customer since 2017

I am always pretty pleased but this experience was a bit too much for me. I’m fully vaccinated with my booster and I didn’t see the point to temp checks or mask. I understand protocol though. I will follow it.

I currently have braces and I feel like a dental assistant with patience is needed. My teeth are sensitive with my braces and I left with an extreme headache and pain in my mouth. Again patience with clients that have braces would be great (this is the 1st time I go home in pain) I just felt it needs to be address.

Other than that, the front office staff is very friendly and the environment is very welcoming. I’m happy with Bandera Trails, just hoping for a better experience at my next clean. I have notes to myself to take a pain reliever before my visit.

5 stars Customer since 2016

Great office. Everyone is kind and friendly. Dr, Cruz is the best dentist I have ever had!

4 stars Customer since 2019

Dr Cruz, Rachel, and the front desk staff were all friendly and professional and thorough. The waiting room area is a bit small. My only suggestion for improvement would be to remove the plants to make more comfortable seating.

5 stars Customer since 2007

Dr. Julie is a very kind and good dentist. The staffs make me feel like a family to them.

4 stars Customer since 2019

Hygienist was rough. In 29 years of having my teeth cleaned I've never been made to jump or jerk while scraping my teeth or checking the "pockets". She measured my"pockets" much deeper than the doc, which proves she was pushing too hard. Plus, when the doc checked them I could hardly feel her touch. I also had to stop her and ask to rinse my mouth out since it was so dry. Definitely a different experience than usual.

5 stars Customer since 2009

Quick and painless - thanks!

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