340 Mill Street Northeast
# B
Vienna, VA 22180-4506

(703) 255-0666

Mon - Fri: 7:30AM - 5:30PM

Sat: By appointment only

Sun: Closed

81.8% would refer friends and family to us

5 stars Verified customer

great job - always helpful with suggestions on how to keep the car in top shape. Thank you

5 stars Verified customer

I dropped my car off at B & M Automotive for routine maintenance and I was very pleasantly surprised at the great service I got. The young man dropped me off at a dentist appointment a few blocks away, and when I was finished, he was waiting outside to drive me back to the shop to get my car. Everything that it needed was done. The oil was changed and everything else on the list was done in a very satisfactory and professional manner. I will definitely be back there again.

5 stars Verified customer

Excellent , as usual.

5 stars Verified customer

I had some light body work that needed to be done to my own car after sideswiping another car, and Bobby has many years of experience in that area so he not only reattached my front bumper, he also buffed out the paint scrapes. It looked great and was very reasonably priced. I never feel like Bobby and the rest of the crew at B&M Automotive are out to rob me blind like most auto places. I believe that they are fair and thorough. I keep going back for routine as well as non-routine maintenance issues.

5 stars Verified customer

I came to B&M based on their long list of recommendations and I was not disappointed. Though they couldn't pinpoint my problem they didn't try to up-sell me and offered to call if they found out anything else. I will definitely be bringing my truck back to them in the future.

3 stars Verified customer

Had appointment. Work started on time. Work was completed and I was billed for tires, mounting, taxes, disposal of old tires, and 4 wheel alignment. Got discount card while there from Mr. B. Jones.

The discount paper states that tires are sold for only $10 over cost. I was charged $118 per tire. Mr. Jones told me that the tires cost them $99. I did not point out the difference from their paper. Also when I paid my bill, I kind of expected a paper or document on the tires stating their warranty. I asked Mr. Jones and he told me that only the bill is provided. I expected some sort of information on the tires. That is why my rating is only 3 stars.

5 stars Verified customer

Driving cross country to west coast, at last minute decided to get car checked out. B&M took the car in immediately, ordered and installed parts and we left on time. Great service! Car working great.

3 stars Verified customer

The shop has good mechanics, whom I believe, do a good job on the repair itself. But, in the recent past, whenever I have taken my car, the charge me for the repair itself and tell me 1-2 things that need to be fixed.

I dont know if its really my car's condition that warrants 'something more to be fixed' everytime, or if its the people there.

B & M Automotive replied:

Thank you for the comments, I am delighted to hear that you are pleased with our technicians. It does however trouble me a bit that you are concerned that our technicians have found other things wrong with you're automobile. I hope that your feel confident that any other recommended repairs are warranted. We feel that it is doing the customer an injustice if we allow a car to leave our shop without first making them aware of any other additional problems that they may have. And they most certainly can always get a second opinion. Thanks again, Casey