Front office is very rude. Check your insurance claims because they process things that did not happen. They do not read and give you prices off Of “memory”. I saw they no longer take a list of insurances and I wonder why
My husband, my daughter, and myself all had appointments. The first appointment was at 10:00 and we learned that appointment was triple booked. It took three hours for two cleanings and my filling to be done. We've been coming there for quite a few years and I'm wish they would be a little more careful and considerate on timing of appointments.
The Copperfield veterinary team is in a word compassionate.
Others may say reliable,quick to respond, flexible,hard working, kind, truly caring, always smiling. Well all those things are completely true but the one that sticks out for me is their compassion. Dr Sandhu and Staff were there to catch me when I had to put 2 of my family members to sleep. It was the most heart wrenching experience I had to go threw each time. Dr Sandhu and Staff were so gentle,quiet and truly caring during our most saddest time. I am truly grateful to them for that.
They always treat my babies (dogs) like they are their own pets. I can't ask for better than that. They are the BEST !
Thank you Dr Sandhu and Staff.