7051 Mill Rd
Brecksville, OH 44141

Mon - Wed: 7:00AM - 8:00PM

Thu: 6:30AM - 8:00PM

Fri: 7:00AM - 6:00PM

Sat: 8:00AM - 2:00PM

Sun: Closed

99.3% would refer friends and family to us

5 stars Customer since 2007

My dog just had surgery and I cannot say enough about the doctors and staff at Bartels! They are so sweet, caring, and very professional. They took such good care of my dog and are always there when you need them. I would highly recommend Bartels Pet Hospital!

4 stars Customer since 2006

It was a follow up visit for our aging dog and the vet and her assistant were polite and professional. The doctor was helpful in explaining what may be going on with his skin condition and answered our questions as much as she could about his progress.

5 stars Verified customer

Bartels has provided top notch care for my aging cat for a few years. The entire staff is informed, caring, and their love of animals is obvious. The doctors have kept me informed about continuing care for my pet and I appreciate their professional advice and treatments. I highly recommend Bartels Pet Hospital!

5 stars Customer since 2018

Our first visit (boarding) here since moving and our previous boarding location is now too far away. The dogs were clean and seemed in great spirits when we picked them up, barely any of the usual whining and anxiety from our lab on the way home. I think they liked their stay!

1 stars Customer since 1996

I recently boarded my cat for 4 days at their facility. We have been a customer of Bartels for the past 22+ years. This time, when I went to pick up Molly, the look in her eye was frightening. She looked traumatized. When I got home and let her out of the carrier, she was dirty, wet and smelled horribly. I called Bartels and they told me that she probably spent most of her time in her litter pan. My cat is fastidious and I cannot believe that she would have done that. I did a quick wash of her paws and tail to get the matted fur and dirt off, but I will give her a full bath today.. My questions are why didn't they tell me of her condition when I picked her up? Why was her chest completely soaking wet? What happened that she was so traumatized? We have boarded her before but have never never had her return in this condition.

I give this experience 1 star because at least she came back alive.

Bartels Pet Hospital replied:

We are sorry we did not meet your expectations and truly appreciate your honesty in relaying your experience to us. Please call Teri at 440-526-4818 if you have any further questions or concerns.

5 stars Customer since 2017

Everything at Bartels is Amazing from the staff to the facility. Bartels is a place I always know my pets well being is first priority!

5 stars Customer since 2018

After searching for so long for a grooming service who would love and respect our dog, we finally found the BEST at Bartels. Care and kindness and not having so many nicks on our precious girl. Staff is friendly and very accommodating hours. In addition we have used the Veternarian services. Again, the same kindness and compassion. Our pet doesnt whimper and try not to go in, she runs in with a wagging tail.

4 stars Verified customer

Reminder texts indicated incorrect drop off and pick up times causing to to make two phones calls to correct.

5 stars Customer since 2002

I have been a client at Bartels since 2002 for my dog's first puppy visit. He is now 16 years old. The staff has always been very friendly and professional. The vet techs have always been very knowledgeable and make you as well as your pet feel comfortable during your visit. All of the veterinarians on staff are excellent and you can also choose which one you would like to see for your pet. The location is also very clean looking and smelling. Often there is pleasant music playing in the background. I would recommend Bartels Pet Hospital for anyone owning dogs or cats.

5 stars Customer since 1999

I always have a great experience at Bartels.

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