96.7% would refer friends and family to us

5 stars Verified customer

Excellent service. More than competent work. I've been going here for years. I have never had an experience that was regretful.

5 stars Verified customer

as always, rick and his crew did an excellent job.

5 stars Verified customer

They were very accommodating based on my changing schedule and still got the job done by end of business day.

5 stars Verified customer

My truck began to over heat and since Summer has arrived, that is a scary thing. Called Bates Street Auto and they got me in that day and fixed the radiator the same day! Great service, knowledgeable mechanics and reasonable rates. Great combination!

5 stars Verified customer

Excellent service. Rick and the guys do their utmost to accommodate the customers schedule. They thoroughly explain the work that needs to be done and they will keep the customer informed throughout the job.

5 stars Verified customer

I have been going to this shop for over 20 years. They are excellent and give correct prices every time. They get the work done right and on several stops by there, I have needed emergency svcs and they came thru. Champs! All of the guys!

5 stars Verified customer

Always top quality care and work.

5 stars Verified customer

We love Bates Street Tire - the owner, the service, the convenience, etc.

5 stars Verified customer

Technically sharp repair mechanics solid work that I can depend upon. Very good about letting me know about critical problems I may not have noticed. very fair about pricing and labor costs. Definitely not a shop that is aggressively gouging customers for repair work or preventive maintenance. Pleasant local family owned business.

5 stars Verified customer

Great customer service at a great price.