I truly like th Dr here. She takes the time to help you understand what the exam is about an answers any questions. I felt like she didn't rush me in and out, but generally cared about me and my eye health. The office is not friendly. The lady that was to help me with my frames generally left me to myself to pick them out, which was okay. But she just pointed me to the section of what my insurance would cover and told me to pick something out. Once I was done I had to ask the desk to ask her to come back, and I felt like I was interrupting them. Overall office experience felt cold and distant.