99.3% would refer friends and family to us

5 stars Customer since 2002

Bay Breeze has always been very responsive, courteous and patient.

5 stars Customer since 2018

Both techs, Justin and Kevin, are excellent. Repairs to my AC system were done as soon as a backordered part arrived. One thing that the company could have handled better would have been giving me a call to let me know that a part was on backorder rather then me calling them to discover the situation. I had to pay an extra $100 for overnight shipping, but it was worth it to get the AC back in operation several days sooner. I would still rate my experience thus far as excellent.

5 stars Customer since 2015

Bay Breeze does excellent work with dependable employees who know their professions. I would recommend this company to anyone who needs honest and competent workmen at a fair price.

5 stars Customer since 2004

Knowledgeable, responsive, reliable, honest, punctual, clean, polite.

5 stars Customer since 2017

Bay Breeze was very responsive at getting a tech to the house to diagnose the issue the next day. It took a couple of days to get a part in, but they were back to install it as soon as it was available. Great communication, friendly and considerate.

5 stars Verified customer

Have been a customer since we moved to Annapolis ( Over 5 yrs.) I do not have a negative comment . All is good with the employees and service st Bay Breze,

5 stars Customer since 2018

The technician was prompt, friendly, helpful, and professional. I was very happy with the service provided and will definitely use Bay Breeze in the future.

5 stars Customer since 2014

Excellent customer service! While I didn't enjoy having to get and entirely new heating and air system I did enjoy the great customer service and professionalism of Bay Breeze Heating and Cooling.

5 stars Customer since 2016

Bay Breeze, especially our service Manager Kevin are great. His knowledge of the equipment is second to none. More importantly, his integrity and passion for excellence is top notch....I couldn't ask for anything more. Great service, pleasant smile...just a great guy.

5 stars Customer since 2004

Totally pleased wirh the service I received from the time I called regarding pricing to the installation. I had a few prices from other companies, but choose to go w/Bay Breeze due to the outstanding service they provide. They were so on point with everything. The install brothers were the BEST. They truly understand the meaning of being customer centric. The apprentice (Ethan), they are training him very well. And Josh, the Salesmen, answered all my questions as did Patti in the office, regarding the addt'l service agreement - they All have integrity. That speaks volume to the company!!!

I am a complete fan of Bay Breeze. You all out-class and out-behave your competition!!!

Thank you all for a job and service with many smiles.