97.9% would refer friends and family to us

2 stars Verified customer

I was not happy on my last visit. Normally, I am thrilled with your service. This week, I showed up 10 minutes early for my 4:30 appointment and waited until 4:50 to be seen. I've never waited 20 minutes, you are always right on time. Then, I didn't even see Dr. Kyle. I was there for a post-op recheck and Dr. Kyle had performed the surgery. I was expecting to see Dr. Kyle. I had made my appointment to see Dr. Kyle (or so I thought). I would think especially with a post-op visit, you would see the vet that performed the surgery. I had questions for HER that the other vet did not answer to my satisfaction. And in fact she contradicted a couple things Dr. Kyle had told me previously so now I am confused.

Again, normally I love this place. The office staff is very friendly and helpful, usually always on time and we love Dr. Kyle. But I was not satisfied with our visit this week.

5 stars Customer since 2013

Fantastic Customer Experience. Compassionate and knowledgeable staff!

5 stars Customer since 2018

The staff was very friendly and you feel at home and comfy. Migas was a bit apprehensive but after a thorough examination she left happy with a clean bill of health

5 stars Verified customer

We followed Dr. Ali here after having been with her at another clinic for 6+ years. We were very impressed with the entire experience. What impressed us the most is that our dogs were never out of our sight during their exam and blood draws.

5 stars Customer since 2016

As always

Friendly caring and efficient

5 stars Customer since 2014

We appreciate that Dr. Kyle does her diligence in reviewing information on the patient before entering the exam room. It's extremely difficult to remember everything about a patient, this thorough review before greeting the patient and owner is appreciated. Dr. Kyle genuinely wants the best for her patients, and it's noticeable!

5 stars Customer since 2018

Everyone from front desk, vet tech and the doctor all friendly, professional and answered all of my questions.

5 stars Customer since 2016

Dr. Kirby cares about the well being of my Italian Greyhound, Jake. It comes across in how she interacts with him and the care she provides. Jake is now eleven years old and it is great to know a great clinic like Bayou City is our chosen vet. The expanded clinic space and larger exam rooms are great too!

5 stars Customer since 2018

The staff and the doctor were awesome, knowledgeable and flexible. I definitely found a new spot for my dogs, Brooklyn and Snoop.

5 stars Customer since 2018


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