Dr Patterson and his immediate staff were wonderful. The individual in the eye glass area was very harsh, pushy and did not listen to the patient. I clearly said I wanted nice, fun, funky glasses. I am a petite older woman and a number of times, she tried to put me in children's glasses. I immediately said no. She tried again. She asked about aviator glasses. I said no. She tried again. I found a frame I liked. Of course I bought this pair last year. I said I didn't want 2 just alike. I wanted in a different color. She never offered to look at colors available. It was not until I went back and told Nicole I wanted this frame but in a different color....she immediately said I could get them in another color. Tasha is not pleasant, a little know it all. I'm the person who gives compliments when due and negative feedback, when due. I am rating high because I enjoyed my visit except for that one individual.