Every time I come for an appointment- I never wait more than 5 minutes. Everyone is courteous and friendly and of course my coloristis an expert. I highly recommend this salon to everyone who compliments my hair
I had an appointment with Jenith (and a confirmation email with that information) and when I checked in the receptionist told me that my appointment is with Briana. I showed her my confirmation email and she said the system must have generated the email in error (which made no sense to me at all). She tried to convince me that I requested Briana (even though I've been coming to the salon for years and always go to Jenith ). I was in a bind and had no option but to get it cut by Briana. She did comp the haircut so I'll give her that but I was really disappointed with the whole situation.