Service was ok, receptionist was not that friendly and welcoming. Even though there was no one she seemed to be very busy. Massage was also mediocre, bed was not at all comfortable. The neck pillow was literally in face while sleeping face down and could not breath. We went for couples massage, my husband said his therapist was ok but mine was not good at all. She was friendly, may be I was her last customer and she was tired. For $200 we could have gotten better massage in the regular chain spas.